1. Information We Collect
When you use ScanKaro, we may collect the following information:
- Account Information: Name, email address, and profile picture when you sign up via Google OAuth.
- Scan Data: Images of food labels you upload for analysis. Images are processed for text extraction and are not permanently stored after analysis is complete.
- Usage Data: Scan history, health scores viewed, and general usage patterns to improve the service.
- Device Information: Browser type, operating system, and device type for compatibility and troubleshooting purposes.
- Payment Information: Subscription and transaction details. Full payment card details are handled exclusively by our payment processor and are never stored on our servers.
2. How We Use Your Information
- To provide, maintain, and improve the food label scanning service.
- To generate personalized health warnings based on your dietary profile.
- To process subscription payments and manage your account.
- To send transactional emails such as subscription confirmations and password resets.
- To analyze aggregate usage patterns and improve our scoring algorithms.
- To detect and prevent fraud or abuse of the service.
3. Data Storage and Security
Your data is stored on secure servers. We use encryption in transit (TLS) and at rest for sensitive information. Access to personal data is restricted to authorized personnel only. We retain your account data for as long as your account is active. Scan images are processed in real-time and are not retained after analysis. You may request deletion of your account and associated data at any time.
4. Third-Party Services
We use the following third-party services:
- OCR Processing: Food label images are sent to our optical character recognition service for text extraction. Images are processed and not stored by the OCR service.
- Payment Processor: Subscription payments are handled by a PCI-DSS compliant payment processor. We do not store your card details.
- Email Service: Transactional emails are sent through a third-party email delivery service.
- Authentication: Google OAuth is used for account sign-in. We receive only your basic profile information (name, email, profile picture).
5. Cookies
ScanKaro uses essential cookies and local storage to maintain your authentication session and preferences. We do not use third-party tracking cookies or advertising cookies. No data is shared with advertising networks.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your account and associated data.
- Export your scan history data.
- Withdraw consent for data processing at any time by deleting your account.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through a notice on the service. Continued use of ScanKaro after changes constitutes acceptance of the updated policy.
8. Contact
If you have questions about this Privacy Policy or your data, contact us at [email protected].